Digital Records & Office Services Associate

SPS North America; Jersey City (NJ); On-site; USD 38,000 - 58,000; Full time

Job summary

SPS North America is seeking a Client Services Associate in Jersey City, NJ to support document preparation, scanning, indexing, and records management while aiding in preserving important business records. The role includes cross-training for reception coverage and light facilities support as operations require.

You will help convert physical records into organized digital files to support business continuity and accessibility, while delivering reliable service to internal teams and

Qualifications

• High School Diploma or equivalent required.
• 1+ years of related experience preferred.
• Ability to learn document management systems and site procedures.
• Must follow onsite security policies, including restrictions on phones and imaging devices on active work floors.

Responsibilities

• Receive, sort, and track incoming mail and packages.
• Operate and maintain multifunction devices (MFDs) and support copy/print requests.
• Monitor, replenish, and order office supplies; assist with meeting room setups.
• Deliver exceptional customer service and build positive relationships with employees and internal teams.
• Cross train backup personnel on procedures and support additional operational needs during downtime.

Skills

Attention to detail

Repetitive work

Organizational skills

Time management

Microsoft Office

Independent worker

Records management

Education

High School Diploma

1+ years experience

Tools

Document management systems

Job description

SPS North America is seeking a Client Services Associate in Jersey City, NJ to support document preparation, scanning, indexing, and records management while aiding in preserving important business records. The role includes cross-training for reception coverage and light facilities support as operations require.

You will help convert physical records into organized digital files to support business continuity and accessibility, while delivering reliable service to internal teams and