Digital Product Manager — Guest Tech (End-to-End, Hybrid)

Carnival Cruise Line; Miami (FL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health Benefits

401(k) Matching

Stock Purchase Plan

Paid Time Off

Holidays & Vacation

Sick Time

Cruise Discounts

Tuition Reimbursement

On-site Gym

Job summary

Carnival Cruise Line seeks a Digital Product Manager to oversee guest technology products from ideation to launch and post-release support. You will own the product backlog, collaborate with engineering, UX/UI, and stakeholders, and drive data-informed decisions to improve the guest journey across pre-cruise, onboard, and post-cruise stages.

You will partner with shipboard staff, guests, and internal teams to define roadmaps, measure outcomes, and champion best practices in product management

Qualifications

• 5+ years of experience in Product Management and/or Product Ownership in an agile environment.
• Experience launching and maintaining successful iOS/Android apps; proficiency with mobile analytics and CI/CD tools.

Responsibilities

• Oversees the product development lifecycle from ideation to launch, prioritizes features, manages backlog, and participates in Scrum ceremonies.
• Develops and communicates a clear product strategy and roadmap aligned with company goals.
• Partners with cross-functional teams including engineering, design, CRM, content, and revenue management to ensure alignment.
• Works with UX/UI to develop an intuitive user experience and conducts usability testing.
• Establishes and monitors key business metrics and analyzes data to identify improvements.
• Prepares and presents regular business updates and creates product documentation.
• Promotes continuous improvement by reviewing processes and driving innovation within the team.
• Leads a Scrum Team delivering initiatives across the pre-cruise and onboard guest journey.

Skills

Figma

Azure DevOps

Google Analytics

BI

Sitecore

ContentSquare

iOS/Android apps

CI/CD tools

Mobile accessibility

Data privacy

Job description

Carnival Cruise Line seeks a Digital Product Manager to oversee guest technology products from ideation to launch and post-release support. You will own the product backlog, collaborate with engineering, UX/UI, and stakeholders, and drive data-informed decisions to improve the guest journey across pre-cruise, onboard, and post-cruise stages.

You will partner with shipboard staff, guests, and internal teams to define roadmaps, measure outcomes, and champion best practices in product management