Digital Product Manager, Guest Experience & Shipboard Tech

CARNIVAL CRUISE LINES; Miami, Northern (FL, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Holidays and vacation time

On-site fitness center

Employee discounts on cruises

Job summary

Carnival Cruise Line is seeking a Digital Product Manager to oversee the Guest Technology digital products across the guest journey from pre-cruise to post-cruise engagement.

You will own the end-to-end product lifecycle, work with engineering, design, CRM, content, and revenue teams, and lead a Scrum team to deliver high-impact features that enhance guest experiences and drive business outcomes.

Qualifications

• 5+ years of experience in Product Management and/or Product Ownership in an agile environment; a demonstrated history of leading and delivering successful digital products across apps and web

Responsibilities

• Oversees the product development lifecycle from ideation to launch; prioritizes features and backlog with timely delivery.
• Develops a clear product strategy and maintains a roadmap aligned with goals.
• Partners with cross-functional teams to ensure alignment and delivery of products.
• Works with UX/UI to develop an intuitive user experience and conducts usability testing.
• Establishes and monitors key metrics; analyzes data to identify improvements.
• Prepares regular business updates, reports, and product documentation for stakeholders.

Skills

Product management

Agile / Scrum

UX/UI

Data analytics

Stakeholder management

Cross-functional collaboration

Tools

Figma

Azure DevOps

Google Analytics

ContentSquare

Sitecore

CI/CD tools

Job description

Carnival Cruise Line is seeking a Digital Product Manager to oversee the Guest Technology digital products across the guest journey from pre-cruise to post-cruise engagement.

You will own the end-to-end product lifecycle, work with engineering, design, CRM, content, and revenue teams, and lead a Scrum team to deliver high-impact features that enhance guest experiences and drive business outcomes.