Digital Office Change Manager: Drive Adoption

Komatsu Mining Corp.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k

Time off

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Job summary

Komatsu seeks a Manager, Digital Office Change Management to lead adoption of innovative digital solutions within the North American Digital Office and Customer Solutions team in Chicago. You will shape change strategies, develop training and communications, and build capabilities across the organization, partnering with cross-functional leaders and field stakeholders to ensure successful outcomes.

This role emphasizes people-side of transformation, requires collaboration, strong communication,

Qualifications

• Bachelor's degree in Organizational Change, Communications, Business, or a related field.
• 2+ years of experience supporting change initiatives or related activities in digital transformation or enterprise technology.
• Knowledge of change management methodologies such as Prosci, Kotter, or ADKAR, with practical application.
• Ability to lead cross-functional initiatives and influence stakeholders at multiple levels.
• Strong communication and presentation skills with the ability to tailor messages to different audiences.
• Proficiency with Microsoft Office and digital platforms; experience in industrial markets is a plus

Responsibilities

• Lead change strategy and execution for Komatsu's digital initiatives and adoption.
• Drive stakeholder engagement and organizational readiness with executives, dealers, and customers.
• Develop communication, training, and enablement programs including FAQs and eLearning.
• Build change management capabilities by establishing standards, tools, and templates.
• Measure adoption through KPIs and refine strategies based on feedback.
• Collaborate with product, support, IT and operations to integrate change management across the solution lifecycle.

Skills

Change management

Cross-functional leadership

Stakeholder engagement

Communication skills

Adaptability

Education

Bachelor's degree in Organizational Change, Communications, Business, or a related field

Tools

Microsoft Office

Job description

Komatsu seeks a Manager, Digital Office Change Management to lead adoption of innovative digital solutions within the North American Digital Office and Customer Solutions team in Chicago. You will shape change strategies, develop training and communications, and build capabilities across the organization, partnering with cross-functional leaders and field stakeholders to ensure successful outcomes.

This role emphasizes people-side of transformation, requires collaboration, strong communication,