Senior Change Manager, Digital Office Transformation

Komatsu Mining Corp.; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401k and/or savings programs

Paid time off

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Job summary

Komatsu Mining Corp. is seeking a Manager of Digital Office Change Management in onsite Chicago, IL and Milwaukee, WI. You will lead change strategies and training programs to ensure adoption of digital solutions that complement Komatsu’s core business.

The role collaborates with executives, dealers, and customers to shape communications and build change capabilities across the organization. The position emphasizes cross-functional leadership, stakeholder readiness, and measuring adoption

Qualifications

• 2+ years of experience supporting change initiatives or related activities.
• Knowledge of change management methodologies such as Prosci, Kotter, or ADKAR.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders at multiple levels.
• Strong communication and presentation skills with the ability to adapt messaging to different audiences.
• Proficiency with Microsoft Office and various digital platforms.
• Experience within off-highway or industrial markets is a plus.

Responsibilities

• Lead Change Strategy & Execution: Develop and execute structured change management strategies supporting the implementation and adoption of Komatsu’s digital initiatives.
• Drive Stakeholder Engagement & Organizational Readiness: Partner with internal teams, executives, dealer networks, and customers to understand change challenges and develop approaches that address stakeholder needs.
• Develop Communication, Training & Enablement Programs: Create and execute communication and training strategies, including messaging, FAQs, quick-start guides, live training, eLearning modules, and knowledge-base content.
• Build Change Management Capabilities: Establish standards, tools, and templates for change management activities. Mentor change agents and enable managers to lead through change.
• Measure & Sustain Adoption: Define KPIs, including employee engagement and usage metrics; use insights to refine change strategies.
• Champion the Voice of the User: Gather and analyze employee, dealer, and customer feedback and incorporate insights into digital solutions and services.
• Enable Cross-Functional Transformation: Collaborate with product, support, training, IT, and operations to integrate change management throughout the lifecycle.

Skills

2+ years experience

Change management

Cross-functional leadership

Strong communication

MS Office proficiency

Industrial markets experience (a plus)

Education

Bachelor’s degree in Organizational Change, Communications, Business, or related field

Tools

Microsoft Office

Job description

Komatsu Mining Corp. is seeking a Manager of Digital Office Change Management in onsite Chicago, IL and Milwaukee, WI. You will lead change strategies and training programs to ensure adoption of digital solutions that complement Komatsu’s core business.

The role collaborates with executives, dealers, and customers to shape communications and build change capabilities across the organization. The position emphasizes cross-functional leadership, stakeholder readiness, and measuring adoption