Digital Media Support Engineer

Cignitix Global; New York (NY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Cignitix Global is seeking a broadcast/engineering-minded professional to build and support post-production facilities for ABC News in New York City. The role requires strong networking, scripting, and graphics workflow skills, with 4 days onsite and Fridays remote under a 24‑month contract.

Responsibilities include maintaining VOD, streaming, and broadcast workflows; interfacing with vendors and Operations; and creating user docs and technical drawings for ongoing system sustainment.

Qualifications

• Background in broadcast support/engineering or demonstrated potential for training.
• Strong computer and networking knowledge.
• Ability to plan, develop, install, and manage systems to edit and create graphics.
• Demonstrated scripting skills.
• Working knowledge of Active Directory and Group Policy.

Responsibilities

• Build, maintain, and support post-production facilities for ABC News.
• Build, maintain, and support Evertz Magnum router system and 2110 workflows.
• Build, maintain, and support VOD, streaming, radio, and broadcast workflows.
• Develop technical solutions to create efficiencies in content acquisition and distribution.
• Contribute to or lead system sustainment and upgrade projects.
• Work closely with our Operations teams to develop workflow solutions for their business needs.
• Interface with vendors in troubleshooting efforts.
• Create “how to” documentation for users and peers.
• Create technical drawings.

Skills

Broadcast engineering

Computer networking

Graphics workflow planning

Scripting

Active Directory

Group Policy

Tools

Adobe CC

Vantage

Pulse IT

Avid

Virtual machines

Networking hardware

Job description

• Company Description Cignitix Global is a global IT consulting and workforce fulfillment firm that delivers technology services and specialized talent to leading businesses and government organizations. For over five years, its professionals have supported clients in achieving strategic and operational goals across diverse industries. The organization emphasizes a strong, values-driven culture that promotes collaboration, integrity, and innovation. This commitment has helped Cignitix Global become a market leader and a highly regarded place to build a career. Candidates joining the company can expect a professional environment focused on growth, quality, and client success.

- NYC

- 24-MONTH CONTRACT

- Hybrid: 4 days onsite, Fri remote

Must-Haves:

• 1.) Professional or educational background in broadcast support/engineering **or strong potential to be molded/trained at a bare minimum**
• 2.) Strong computer and networking knowledge
• 3.) Versed in the ability to plan, develop, install, and manage a variety of systems to edit and create graphics
• 4.) Demonstrated skills in scripting
• 5.) Working knowledge of active directory and group policy

Nice-to-Haves:

• 3 years' experience with baseband and IP video signal processing, transport, and broadcast transmission equipment
• 2 years of project management experience
• Troubleshooting and debugging various OS, DLL management, compatibility errors, boot issues, and application and system errors
• Technical / Vocational school training or certificate or degree in Engineering, Computer or Electronic Technology
• Demonstrated ability to build and maintain virtual machines and physical servers
• Working knowledge of VLAN’s, Layer 2 & 3, IP addressing, route tables, and domain administration
• Understanding of cloud computing terminology and infrastructure
• Avid Certified Support Representative for Media Composer, Nexis, Media Central and Interplay
• Working knowledge of shared storage and Asset Management systems
• Demonstrated ability in configuring and troubleshooting Adobe CC
• Demonstrated skills with file-based automation from vendors such as Vantage, BPM or Pulse IT
• Working knowledge of virtual desktop implementations and remote workflow technologies
• Demonstrated skill adapting and improving workflows using technology.

Responsibilities:

• Build, maintain, and support all post-production facilities for ABC News
• Build, maintain, and support Evertz Magnum router system and 2110 workflows
• Build, maintain, and support VOD, streaming, radio, and broadcast workflows
• Develop and maintain technical solutions to create efficiencies in content acquisition and distribution
• Contribute to or lead system sustainment and upgrade projects
• Work closely with our Operations teams to develop workflow solutions for their business needs
• Interface with vendors in troubleshooting efforts
• Create “how to” documentation for users and peers
• Create technical drawings