Operations Engineer / Broadcast & IT Support(onsite, no third party, only W2)

CBTS; Washington (District of Columbia); On-site; USD 55,000 - 85,000; Full time

Job summary

CBTS in Washington, DC is seeking a broadcast/IT technician to support television and multimedia workflows. The role requires troubleshooting broadcast and computer equipment at the board level and delivering calm, tactful problem solving under pressure.

Candidates should be self-starters who can engage with demanding news partners, and who are prepared to learn WBD proprietary systems while handling shifts in a 24x7 environment. Physical capability for ladder work is noted.

Qualifications

• One+ years in TV, multimedia content, IT client service or broadcast maintenance with proven troubleshooting at board level.
• Ability to work under pressure and with demanding partners in news production.
• Demonstrates tact and diplomatic thinking; strategic thinking and resourcefulness.
• Highly motivated, proactive and a self-starter who can find tasks for the team.

Responsibilities

• Demonstrates experience with television or multimedia production workflows.
• Ability to work all shifts in a 24x7x365 production environment.
• Capable of lifting 50 lbs and climbing ladders for equipment/cable installation.
• Familiarity with basic server, networking topology and operating systems (Windows, Unix).

Skills

Broadcast maintenance

Troubleshooting

Under pressure

Diplomatic thinking

Self-starter

Partnership skills

Willingness to learn WBD equipment

Programming basics (HTML, VB, C++)

ITSM familiarity

Tools

HTML

VB

C++

Scripting

Microsoft network certification

Job description

• One or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level
• Ability to work under pressure
• a. Will be working with some demanding partners due to supporting the news industry; Ability to demonstrate tact and diplomatic thinking.
• 3) Strategic Thinking and Resourcefulness
• a. Highly motivated individuals who are prepared. Ability to ask questions when needed. Self-starters who can find work to be done to assist the wider team (partnership skills). Nice to Have

Skills / Preferred Requirements

• Willingness to learn WBD proprietary equipment and applications
• Exposure to technology companies such as Sony, Harmonic, Evertz, etc.
• Microsoft network certification or similar
• Software programming skills (HTML, V.B., C++, scripting, etc)
• 6) Familiarity with ITSM Service Management processes

• 1) Demonstrates experience with television or multimedia production workflows
• 2) Ability to work all shifts associated with 24x7x365 production environments
• 3) Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments
• 1) Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)