Digital Marketing & Web Experience Coordinator

American Arbitration Association; New York (NY); Hybrid; USD 92,000 - 98,000; Full time

Job summary

The American Arbitration Association is seeking a Digital Marketing Coordinator for our NYHQ hybrid work arrangement. You will manage website pages, landing pages, forms, and digital content using our CMS, while supporting SEO and UX improvements.

Ideal candidates have 1–3 years of digital marketing experience, CMS familiarity, Google Analytics, and strong communication skills. Exposure to Salesforce and marketing automation is a plus.

Qualifications

• Bachelor's degree in marketing, communications, business, digital media, or a related field.
• Experience with website CMS and digital marketing campaigns.
• Familiarity with analytics platforms and lead-generation tools.

Responsibilities

• Create, update, and maintain website pages, landing pages, forms, and content using a CMS.
• Support SEO, UX improvements, and campaign measurement.
• Assist with email, social, paid media, events, and lead generation campaigns.
• Ensure data flows into Salesforce and marketing platforms accurately.

Skills

CMS experience

Google Analytics

Organizational skills

Communication

Problem solving

Education

Bachelor's degree in marketing, communications, business, digital media, or related field

Tools

Salesforce

Umbraco

PushPlanet

Digioh

Google Analytics

Job description

The American Arbitration Association is seeking a Digital Marketing Coordinator for our NYHQ hybrid work arrangement. You will manage website pages, landing pages, forms, and digital content using our CMS, while supporting SEO and UX improvements.

Ideal candidates have 1–3 years of digital marketing experience, CMS familiarity, Google Analytics, and strong communication skills. Exposure to Salesforce and marketing automation is a plus.