Digital Marketing & Guest Experience Manager

Granite State Gaming & Hospitality

Rochester (NH)

Hybrid

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Granite State Gaming & Hospitality is seeking a Digital Manager to support online presence and guest engagement across GSGH properties. This hybrid role blends digital marketing execution with on-site guest service for a seamless brand experience both online and in-person.

You will script tools with Google Apps Scripts, manage social media, track performance, and support campaigns. The position requires strong communication, organization, and a customer-focused mindset in a fast-paced

Qualifications

Bachelor’s degree in Marketing or related field (or equivalent experience).
Familiarity with Google Analytics and social platforms.

Responsibilities

Scripting and web-based tool development using Google Apps Scripts, web forms, and JavaScript.
Manage social media and create engaging content.
Monitor reviews and track digital performance.
Support marketing campaigns and events.
Ensure consistent branding across all digital platforms.
Coordinate promotions across properties.
Greet guests, build relationships, and enhance their experience.
Assist with guest inquiries and on-site activations.