Digital Manager

Granite State Gaming & Hospitality; Rochester (NH); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Granite State Gaming & Hospitality is seeking a Digital Manager to support online presence and guest engagement across GSGH properties. This hybrid role blends digital marketing execution with on-site guest service for a seamless brand experience both online and in-person.

You will script tools with Google Apps Scripts, manage social media, track performance, and support campaigns. The position requires strong communication, organization, and a customer-focused mindset in a fast-paced

Qualifications

• Bachelor’s degree in Marketing or related field (or equivalent experience).
• Familiarity with Google Analytics and social platforms.

Responsibilities

• Scripting and web-based tool development using Google Apps Scripts, web forms, and JavaScript.
• Manage social media and create engaging content.
• Monitor reviews and track digital performance.
• Support marketing campaigns and events.
• Ensure consistent branding across all digital platforms.
• Coordinate promotions across properties.
• Greet guests, build relationships, and enhance their experience.
• Assist with guest inquiries and on-site activations.

Skills

Strong communication

Organization & multitasking

Customer-focused mindset

Social media knowledge

Analytical thinking

Professional attitude

Education

Bachelor’s degree in Marketing or related field

Tools

Google Analytics

Google Apps Scripts

JavaScript

Job description

What You’ll Expect

As the Digital Manager, you’ll be responsible for supporting the online presence and guest engagement strategies across all Granite State Gaming & Hospitality (GSGH) properties. This hybrid role combines digital marketing execution with on-site guest service responsibilities, ensuring a seamless brand experience both online and in-person.

What You’ll Do

• Scripting and web-based tool development using Google Apps Scripts, web forms, and JavaScript
• Manage social media and create engaging content
• Monitor reviews and track digital performance
• Support marketing campaigns and events
• Ensure consistent branding across all digital platforms
• Coordinate promotions across properties
• Greet guests, build relationships, and enhance their experience
• Assist with guest inquiries and on-site activations

What You’ll Bring

• Strong communication and interpersonal skills
• Organized, detail-oriented, and able to manage multiple priorities
• Customer-focused mindset with a passion for hospitality
• Knowledge of social media platforms and digital marketing basics
• Analytical thinking with the ability to interpret performance data
• Positive, energetic, and professional attitude

What We Require

• Bachelor’s degree in Marketing or related field (or equivalent experience)
• Familiarity with Google Analytics and social platforms
• Must be 21+ and eligible to obtain a gaming license
• Availability for flexible hours