Digital Literacy Coach for Community Empowerment

Westcott Community Center; City of Syracuse (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Paid holidays

Supportive, mission-driven work环境

Opportunity to make a real difference

Job summary

Westcott Community Center in Syracuse, NY is hiring a Digital Navigator to support residents in gaining essential digital skills. The role involves leading workshops, providing one-on-one coaching, and promoting digital literacy across the community.

Ideal candidates enjoy teaching others, are patient, and can adapt to diverse learning styles. The position offers a full-time schedule, benefits, and opportunities for professional growth while making a meaningful local impact.

Qualifications

• Associate degree or equivalent experience in a related field.
• Experience in teaching, training, coaching, mentoring, or facilitating groups preferred.
• Experience working with diverse populations.
• Strong communication, interpersonal, and organizational skills.
• Ability to create welcoming learning environments.

Responsibilities

• Lead digital skills classes and workshops, covering basics to online job applications.
• Provide individual coaching and develop personalized learning plans.
• Engage with the community to promote digital literacy throughout Syracuse.
• Document engagement and outcomes using Salesforce or similar tools.

Skills

Teaching

Coaching

Communication

Patience

Teamwork

Education

Associate degree in Human Services, Education, or a related field

Tools

Microsoft Office

Google Workspace

Salesforce (optional)

Job description

Westcott Community Center in Syracuse, NY is hiring a Digital Navigator to support residents in gaining essential digital skills. The role involves leading workshops, providing one-on-one coaching, and promoting digital literacy across the community.

Ideal candidates enjoy teaching others, are patient, and can adapt to diverse learning styles. The position offers a full-time schedule, benefits, and opportunities for professional growth while making a meaningful local impact.