Digital Journey Experience Lead

ORACLE Deutschland B.V. & Co. KG; United States; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health and wellness benefits

Professional development opportunities

Job summary

ORACLE Deutschland B.V. & Co. KG is looking for a Digital Journey Leader to enhance customer communication strategies within Oracle Health. This role is pivotal in defining and executing the digital journey communication strategy that enriches customer experiences and value realization.

The ideal candidate should possess a strong background in customer-centric communication, data-driven approaches, and effective project management. Responsibilities include developing customer-facing assets, coordinating critical communications, and fostering cross-functional collaboration.

Qualifications

• Experience in creating digital communication strategies.
• Proven ability to cross-functionally collaborate.
• Strong analytical skills to monitor communication effectiveness.

Responsibilities

• Define and execute digital journey communications strategy.
• Develop customer-facing messaging for Gen 2 products.
• Create standardized engagement assets and critical communications.

Skills

Customer-Centric Communication

Data-Driven Approach

Project Management

Education

Bachelor's Degree in relevant field

Tools

Digital Communication Platforms

Job description

ORACLE Deutschland B.V. & Co. KG is looking for a Digital Journey Leader to enhance customer communication strategies within Oracle Health. This role is pivotal in defining and executing the digital journey communication strategy that enriches customer experiences and value realization.

The ideal candidate should possess a strong background in customer-centric communication, data-driven approaches, and effective project management. Responsibilities include developing customer-facing assets, coordinating critical communications, and fostering cross-functional collaboration.