Digital Fulfillment Pro — Fast, Accurate eCommerce Orders

The Fresh Market; Cornelius (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K with company match

Wellness program

Paid time off

Insurance package

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of its digital fulfillment programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and product presentation while collaborating with store leadership and department teams to maintain availability and quality.

This role emphasizes passion, hospitality, and teamwork, ensuring a frictionless guest experience whether online or in-store, and requires

Qualifications

• 2+ years of experience in retail, ecommerce fulfillment, or guest service.
• Strong attention to detail and ability to manage multiple orders.
• Excellent communication and teamwork with store leadership.

Responsibilities

• Lead daily execution of all digital Fulfillment orders with speed and accuracy.
• Maintain consistency across digital platforms and coordinate with teams.
• Ensure on-time completion and effective substitutions and changes.
• Collaborate with departments to ensure in-stock items and proper merchandising.
• Package and verify orders for accuracy and presentation.
• Track metrics and guest feedback to drive continuous improvement.
• Engage guests at front-end and throughout the store, supporting cashiers.

Skills

Retail experience

Ecommerce fulfillment

Guest service

Education

High school diploma or equivalent

Tools

Order management systems

Handheld scanners

Mobile devices

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of its digital fulfillment programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and product presentation while collaborating with store leadership and department teams to maintain availability and quality.

This role emphasizes passion, hospitality, and teamwork, ensuring a frictionless guest experience whether online or in-store, and requires