Digital-First Relationship Banker II: Grow Clients

U.S. Bank; Spokane (WA); Hybrid; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Spokane seeks a Relationship Banker II to engage customers across in-person, appointment, and virtual channels, building strong relationships and guiding clients through banking solutions.

You will handle deposits, loans, and digital services while maintaining a high standard of service to meet individual goals. The role emphasizes proactive outreach, understanding customer needs, and leveraging digital tools to improve the client experience.

Qualifications

• High school diploma or equivalent.
• Typically has four to five years of job-related, retail banking experience or equivalent training.
• NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z is required.

Responsibilities

• Build and foster client relationships through in-person, appointment, and virtual channels.
• Identify banking needs and offer solutions across deposit and loan products.
• Open new consumer and business accounts and complete service requests.
• Educate clients on digital and self-service banking options to enhance customer experience.
• Collaborate with branch colleagues to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer engagement

Digital banking products

Sales experience

Communication skills

Proactive outreach

Education

High School Diploma

Tools

NMLS registration process

Job description

U.S. Bank in Spokane seeks a Relationship Banker II to engage customers across in-person, appointment, and virtual channels, building strong relationships and guiding clients through banking solutions.

You will handle deposits, loans, and digital services while maintaining a high standard of service to meet individual goals. The role emphasizes proactive outreach, understanding customer needs, and leveraging digital tools to improve the client experience.