Digital-First Relationship Banker II

U.S. Bank; Payette (ID); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Parental leave

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, advising on deposit and loan products, and maintaining trusted relationships. The role emphasizes a digital-first mindset and proactive client outreach.

Responsibilities include opening accounts, processing requests, and educating clients on self-service digital tools while collaborating with branch teams for excellent service.

Qualifications

• High school diploma or equivalent.
• 4–5 years retail banking experience or equivalent training.
• Proven ability to build and foster client relationships.
• Strong communication and interpersonal skills.
• Familiarity with digital banking products and services.
• Experience with sales campaigns or promotions.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients efficiently.
• Handle routine transactions with accuracy and compliance.
• Identify client needs and provide suitable banking solutions.

Skills

Customer service

Interpersonal skills

Communication

Digital banking

Sales support

Education

High school diploma or equivalent

Tools

Banking systems

Digital products

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, advising on deposit and loan products, and maintaining trusted relationships. The role emphasizes a digital-first mindset and proactive client outreach.

Responsibilities include opening accounts, processing requests, and educating clients on self-service digital tools while collaborating with branch teams for excellent service.