Digital-First Relationship Banker II

U.S. Bank; Kansas City (MO); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels.

You will assess banking needs, recommend suitable deposit and loan options, and open consumer and business accounts while maintaining a high level of customer service and regulatory compliance. The role emphasizes building trusted relationships, proactive outreach, and leveraging digital products to enhance the client experience.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients through multiple channels (in-person, by appointment, and virtually).
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services and self-service tools.
• Provide advice to meet customers' financial goals and needs.
• Collaborate with branch teams to serve clients and ensure an optimal client experience.

Skills

Relationship building

Communication

Sales campaigns

Digital banking

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels.

You will assess banking needs, recommend suitable deposit and loan options, and open consumer and business accounts while maintaining a high level of customer service and regulatory compliance. The role emphasizes building trusted relationships, proactive outreach, and leveraging digital products to enhance the client experience.