Digital-First Relationship Banker I

US Bank; Las Vegas (NV); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Holidays

Adoption assistance

Sick leave

Resumo da oferta

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted financial guidance and digital-first solutions.

The role emphasizes building lasting client relationships, opening accounts, processing requests, and educating customers on digital tools. Successful candidates typically have a high school diploma and up to four years of retail banking experience, with a focus on service, collaboration with branch teams, and

Qualificações

• Proven ability to build and foster relationships with clients through proactive outreach and follow up
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank and branch policies, procedures and support systems
• Proven customer service and interpersonal skills
• Experience with using and demonstrating digital products and self-service technologies
• Ability to explore and identify a customer's true needs while leveraging a digital first mindset
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively
• Experience in the financial services industry preferred

Responsabilidades

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about their financial needs and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages resources and technologies to optimize the client experience with operational excellence.

Conhecimentos

Relationship building

Customer service

Digital banking tools

Client communication

Banking policies

Product recommendations

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted financial guidance and digital-first solutions.

The role emphasizes building lasting client relationships, opening accounts, processing requests, and educating customers on digital tools. Successful candidates typically have a high school diploma and up to four years of retail banking experience, with a focus on service, collaboration with branch teams, and