Digital-First Relationship Banker I

U.S. Bank; Iowa City (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Pregnancy/Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Iowa City seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering tailored financial guidance and building trusted relationships.

You will open new consumer and business accounts, process basic transactions, and educate clients on digital products and self-service options while collaborating with branch teams to ensure accurate, compliant service.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years in retail banking or related training.
• Customer-focused with strong interpersonal skills.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Engage customers via in-person, appointment, and digital channels to assess needs.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service tools to meet financial goals.

Skills

Relationship building

Communication

Policies & procedures

Customer service

Digital banking

Digital-first mindset

Recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Iowa City seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering tailored financial guidance and building trusted relationships.

You will open new consumer and business accounts, process basic transactions, and educate clients on digital products and self-service options while collaborating with branch teams to ensure accurate, compliant service.