Digital-First Relationship Banker & Financial Concierge

Us Bank; Kennewick (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Paid vacation

Life insurance

Disability insurance

Holiday pay

Adoption assistance

Job summary

U.S. Bank in Washington state is seeking a Relationship Banker to engage customers across in-person, by appointment and digital channels, delivering trusted financial guidance.

You will open new accounts, explain deposit and loan options, support digital products, and collaborate with branch teams to ensure accurate service. A high school diploma is required, with up to four years of retail banking experience preferred.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Experience with digital products and self-service technologies is preferred.

Responsibilities

• Build relationships with clients through multiple channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Identify client needs and suggest solutions with a digital-first mindset.
• Collaborate with branch team members to serve clients accurately.
• Maintain knowledge of policies, procedures, and support systems.

Skills

Relationship building

Customer service

Communication

Digital banking

Problem solving

Education

High school diploma or equivalent

Tools

CRM systems

Self-service technologies

Job description

U.S. Bank in Washington state is seeking a Relationship Banker to engage customers across in-person, by appointment and digital channels, delivering trusted financial guidance.

You will open new accounts, explain deposit and loan options, support digital products, and collaborate with branch teams to ensure accurate service. A high school diploma is required, with up to four years of retail banking experience preferred.