Digital-First Relationship Banker & Client Advisor

U.S. Bank; Brainerd (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Sick leave

Parental leave

Job summary

U.S. Bank in Brainerd, MN is seeking a Relationship Banker to engage clients in person, by appointment, and virtually, delivering trusted guidance with a digital-first mindset.

You will build relationships, assess banking needs, and educate clients on deposits and loans while processing core transactions. You will open accounts, complete service requests, and leverage digital tools to enhance the client experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies, procedures and support systems.
• Proven customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, learning about financial needs.
• Opens new consumer and business accounts and processes basic transactions.
• Educates clients on digital products and self-service options to meet financial goals.
• Collaborates with branch teammates to serve clients with operational excellence.

Skills

Relationship building

Customer service

Digital products

Communication

Education

High school diploma

Tools

NMLS compliance

Job description

U.S. Bank in Brainerd, MN is seeking a Relationship Banker to engage clients in person, by appointment, and virtually, delivering trusted guidance with a digital-first mindset.

You will build relationships, assess banking needs, and educate clients on deposits and loans while processing core transactions. You will open accounts, complete service requests, and leverage digital tools to enhance the client experience.