Digital-First Relationship Banker II

US Bank; Maple Grove (MN); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Parental leave

Résumé du poste

U.S. Bank in Maple Grove, MN is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan products, and open accounts while delivering a differentiated client experience.

You will educate clients on digital tools, collaborate with branch teams, and drive proactive outreach to deepen relationships. Strong service and communication skills are key.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related, retail banking experience or a combination of experience and training.

Responsabilités

• Engage customers via in-person, appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial needs.
• Build and sustain relationships through proactive outreach and follow-up.
• Collaborate with branch team to optimize client experience and service accuracy.

Connaissances

Relationship building

Proactive outreach

Client communication

Digital banking knowledge

Sales campaigns experience

Digital self-service tech

Needs assessment

Industry knowledge

Formation

High school diploma or equivalent

Description du poste

U.S. Bank in Maple Grove, MN is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, explain deposit and loan products, and open accounts while delivering a differentiated client experience.

You will educate clients on digital tools, collaborate with branch teams, and drive proactive outreach to deepen relationships. Strong service and communication skills are key.