Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Saint Cloud (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Saint Cloud, MN seeks Relationship Banker to build trusted client relationships across channels, educating customers on deposit and loan products and guiding them through digital self-service tools. You’ll open accounts, process requests, and collaborate with branch teams to deliver exceptional service.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and dedication to customer outcomes in a busy retail banking environment.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with customers via in-person, appointment, and virtual channels.
• Assesses customer needs and recommends deposit and loan products with a digital-first mindset.
• Opens new accounts and processes service requests with accuracy and speed.
• Educates clients on digital tools and self-service banking options.
• Maintains knowledge of bank policies and supports branch team collaboration.
• Completes credit applications and follows required regulatory processes.

Skills

Customer service

Relationship-building

Communication skills

Digital channels

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Saint Cloud, MN seeks Relationship Banker to build trusted client relationships across channels, educating customers on deposit and loan products and guiding them through digital self-service tools. You’ll open accounts, process requests, and collaborate with branch teams to deliver exceptional service.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and dedication to customer outcomes in a busy retail banking environment.