Digital-First Relationship Banker

U.S. Bank; Grand Junction (CO); On-site; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, appointment, and digital channels. You will educate clients on products, process deposits and loans, and leverage digital options to meet financial goals.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent client experiences across multiple channels.

Qualifications

• High school diploma or equivalent required.
• Experience in building client relationships and proactive outreach.
• Strong communication and customer service skills.
• Knowledge of banking policies and branch procedures.
• Experience with digital banking products and self-service tech.
• Ability to assess customer needs and make appropriate recommendations.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients across channels.
• Promote and explain deposit and loan products and digital services.
• Open new accounts and process service requests and credit applications.
• Collaborate with branch team to deliver an optimal client experience.

Skills

Client relationship building

Proactive outreach

Effective communication

Digital products experience

Customer service

Needs assessment

Recommendation skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, appointment, and digital channels. You will educate clients on products, process deposits and loans, and leverage digital options to meet financial goals.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver excellent client experiences across multiple channels.