Digital-First Relationship Advisor

U.S. Bank; Charlotte (NC); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to connect with customers across in-branch, by appointment, and digitally, delivering thoughtful financial guidance and solutions.

You’ll gather client needs, explain deposit and loan products, and open new accounts while maintaining compliance and high service standards. Strong communication, a digital-first mindset, and the ability to educate clients on self-service tools will help you grow relationships and support branch goals.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with using and demonstrating digital products and self-service technologies

Responsibilities

• Build relationships with clients across channels and provide tailored financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service tools.
• Collaborate with branch team to deliver an excellent client experience

Skills

Relationship-building

Customer service

Digital banking knowledge

Communication skills

Proactive outreach

Job description

U.S. Bank is seeking a Relationship Banker to connect with customers across in-branch, by appointment, and digitally, delivering thoughtful financial guidance and solutions.

You’ll gather client needs, explain deposit and loan products, and open new accounts while maintaining compliance and high service standards. Strong communication, a digital-first mindset, and the ability to educate clients on self-service tools will help you grow relationships and support branch goals.