Digital-First Relationship Banker: Client Growth & Advice

U.S. Bank; Alexandria (KY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients in-person, by appointment, and virtually, delivering trusted financial guidance.

The role emphasizes building deep client relationships, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset. You’ll develop partnerships with branch teams, perform routine account actions, and educate customers on digital tools to enhance self-service.

Qualifications

• High school diploma or equivalent.
• Experience in customer-facing banking preferred.
• Comfort with digital banking tools and self-service features.

Responsibilities

• Build and nurture client relationships across multiple channels.
• Identify banking needs and educate clients on products and services.
• Open new consumer and business accounts and process basic transactions.
• Promote digital banking adoption and self-service options.
• Collaborate with branch team to deliver excellent client experience.

Skills

Relationship building

Client communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients in-person, by appointment, and virtually, delivering trusted financial guidance.

The role emphasizes building deep client relationships, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset. You’ll develop partnerships with branch teams, perform routine account actions, and educate customers on digital tools to enhance self-service.