Digital-First Client Relationship Specialist

U.S. Bank; Prairie Village (KS); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance while promoting digital tools.

You will build strong client relationships, identify customers' banking needs, open accounts, educate on deposit and loan products, and collaborate with branch teams to ensure an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or equivalent training.

Responsibilities

• Builds and maintains client relationships through proactive outreach across channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Collaborate with branch teams to deliver an optimal client experience.

Skills

Relationship building

Customer service

Communication

Digital products

Problem solving

Education

High school diploma

Tools

CRM software

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance while promoting digital tools.

You will build strong client relationships, identify customers' banking needs, open accounts, educate on deposit and loan products, and collaborate with branch teams to ensure an exceptional client experience.