Digital-First Client Relationship Consultant

Us Bank; Dubuque (IA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement plan

Paid vacation and holidays

Job summary

U.S. Bank in Dubuque, Iowa is looking for a Client Relationship Consultant to enhance customer relationships through proactive engagement. The role focuses on educating clients about banking products and ensuring optimal service delivery through a digital-first mindset.

Ideal candidates should possess at least a high school diploma and 3-4 years of retail banking experience. The hourly salary ranges from $20 to $23, accompanied by comprehensive benefits including healthcare, 401(k) plans, and paid vacation.

Qualifications

• National Mortgage Licensing System (NMLS) registration is required.
• Minimum three to four years of retail banking experience.

Responsibilities

• Build relationships with customers through outreach and follow-ups.
• Educate clients on available deposit and loan products.
• Process transactions and open new accounts.
• Leverage technology to enhance client experience.

Skills

Relationship building

Customer service

Communication

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Dubuque, Iowa is looking for a Client Relationship Consultant to enhance customer relationships through proactive engagement. The role focuses on educating clients about banking products and ensuring optimal service delivery through a digital-first mindset.

Ideal candidates should possess at least a high school diploma and 3-4 years of retail banking experience. The hourly salary ranges from $20 to $23, accompanied by comprehensive benefits including healthcare, 401(k) plans, and paid vacation.