Digital-First Client Advisor

U.S. Bank; Los Angeles (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Los Angeles seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, explain products, and open new accounts while delivering a digital-first client experience.

The role requires excellent communication, a proactive outreach mindset, and collaboration with branch teams to ensure accurate service and compliance with banking policies.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and commensurate training.
• Proven ability to build relationships with clients through proactive outreach and follow up.
• Strong communication and interpersonal skills.

Responsibilities

• Build relationships with customers via in-person, by appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team members to serve clients with accuracy.

Skills

Client relationship management

Communication skills

Sales experience

Digital banking knowledge

Proactive outreach

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank in Los Angeles seeks a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, explain products, and open new accounts while delivering a digital-first client experience.

The role requires excellent communication, a proactive outreach mindset, and collaboration with branch teams to ensure accurate service and compliance with banking policies.