Digital-First Banking Relationship Advisor

US Bank

Los Angeles (CA)

On-site

USD 52,000 - 68,000

Full time

6 days ago

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Benefits offered by this job

Healthcare coverage

Life insurance

Disability benefits

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Los Angeles is seeking a Client Relationship Consultant to engage customers across channels, providing tailored banking counsel and promoting digital self-service tools. You will open consumer and business accounts, process requests, and educate clients on deposit and loan products.

The role emphasizes proactive outreach, branch collaboration, and excellent service. A high school diploma and retail banking experience are preferred, with NMLS registration required for

Qualifications

High school diploma or equivalent.
Typically 3–4 years retail banking experience or a combination of experience and training.
Ability to build and foster relationships with clients through proactive outreach.
Strong communication and knowledge of digital banking products and services.

Responsibilities

Build and nurture client relationships across channels.
Open consumer and small business accounts and process service requests.
Educate clients on digital products and self-service options.
Collaborate with branch teams to deliver an exceptional client experience.

Skills

Relationship building

Retail banking experience

Customer service

Digital banking knowledge

Communication

Education

High school diploma or equivalent

Job description

The role emphasizes proactive outreach, branch collaboration, and excellent service. A high school diploma and retail banking experience are preferred, with NMLS registration required for

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