Digital-First Banking Relationship Advisor

Us Bank; Arnold (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, appointment-based, and virtual channels, offering tailored banking solutions and guiding clients through digital tools. You will build trust and educate clients about deposits, loans, and digital services.

The role emphasizes proactive outreach, strong communication, and adherence to bank policies, with opportunities to collaborate across branches and teams to serve clients effectively.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Builds relationships with clients through in-person, appointment, and virtual channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet needs.
• Delivers an optimal client experience with accuracy and operational excellence.

Skills

Proactive outreach

Client communication

Bank policies knowledge

Customer service

Digital products familiarity

Digital-first mindset

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, appointment-based, and virtual channels, offering tailored banking solutions and guiding clients through digital tools. You will build trust and educate clients about deposits, loans, and digital services.

The role emphasizes proactive outreach, strong communication, and adherence to bank policies, with opportunities to collaborate across branches and teams to serve clients effectively.