Digital Field Service Technician

HonorBuilt; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company Vehicle

Health, dental, vision, life insurance

PTO

401K

Job summary

HonorBuilt seeks a Digital Field Service Technician to cover the New Orleans/Baton Rouge region, handling installation of POS hardware, wellness visits, and routine maintenance for restaurants and retail sites. This full-time role requires travel within the local market and reliable use of company tools and vehicle.

Candidates should be comfortable with Windows and Office, have a valid REAL ID license, and pass background and drug tests. A background in customer-facing service is beneficial.

Qualifications

• Weekly travel within local market and driving to cover multiple restaurants.
• Basic Windows OS and Microsoft Office knowledge required; capable of technical troubleshooting.
• Must have a valid REAL ID-compliant Driver's License and be able to pass background and drug screening.

Responsibilities

• Install POS hardware and other equipment in restaurant or retail environments.
• Conduct Wellness Visits and maintenance checks.

Skills

Weekly travel

Technical troubleshooting

Windows OS

Microsoft Office

Driver's license (REAL ID)

Background check

Drug screening

Hand tools & drills

Tools

CAT-5 cabling

Network configuration

Job description

HonorBuilt thrives on complex jobs and large-scale deployments. We intimately understand not only restaurant POS systems but also the innerworkings of today's modern restaurants. How? Because we work with some of the most technically advanced brands and are in restaurants every single day.

Our team is looking for an individual to fill the position of Digital Field Service Technician in the New Orleans/ Baton Rouge region. The position ranges from installation for Point-of-Sale and other hardware in a restaurant or retail environment along with Wellness Visits and maintenance checks. The position is full-time. We also offer health, dental, vision, life, short and long term disability, 401K contribution, and a company vehicle.

Qualifications

This position requires weekly travel with company vehicle within the local market.

• Some weeks it requires daily driving to cover all restaurants in a certain market


• Basic Windows OS and Microsoft Office knowledge Technical troubleshooting abilities


• Valid REAL ID-compliant Driver's License


• Ability to pass Criminal Background Checks


• Ability to pass pre-hire drug testing and on-going random drug testing


• Must have experience working with basic hand tools and drills

Bonus Qualifications

• Restaurant or related customer service field experience


• Point of Sale System Exposure/Experience


• CAT-5 cabling experience


• Knowledge of configuring a network system

Physical Requirements

• Ability to walk distances up to a half mile


• Ability to work while standing on concrete surface continuously 8-10 hours – Frequently


• Ability to work while bending, squatting and kneeling - Frequently


• Ability to work while extending your arms/hands overhead - Frequently


• Ability to sit in automobile, train or airplane for extended period of time - Frequently


• Use of small electric, cordless and hand tools - Frequently


• Climbing and work on ladders up to 12 feet – Frequently


• Lifting objects up to 100 lbs - Occasionally

Benefits

• Company Vehicle


• Health, Dental, Vision, and Life Insurance


• PTO


• 401K


• Fully funded degree through Point University

Internal Job Title: DFS Technician