Digital Field Service Technician

HonorBuilt; Austin (TX); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Company Vehicle

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

401K

Fully funded degree

Job summary

HonorBuilt in Austin, TX, is seeking a Digital Field Service Technician to install POS hardware and perform wellness visits and maintenance in restaurants and retail locations.

The role requires weekly travel by company vehicle within the local market; full-time, with benefits including health, dental, vision, life insurance, a 401K, PTO, and a fully funded degree through Point University.

Qualifications

• Basic Windows OS and Microsoft Office knowledge.
• Technical troubleshooting abilities.
• Valid REAL ID-compliant Driver's License.
• Ability to pass Criminal Background Checks and pre-hire drug testing.
• Must have experience working with basic hand tools and drills.

Responsibilities

• Install POS hardware in restaurant or retail environments.
• Perform wellness visits and routine maintenance checks.
• Travel weekly within the local market using the company vehicle.
• Assist with on-site installation and basic troubleshooting as needed.

Skills

Windows OS knowledge

Microsoft Office knowledge

Technical troubleshooting

Job description

HonorBuilt thrives on complex jobs and large-scale deployments. We intimately understand not only restaurant POS systems but also the innerworkings of today’s modern restaurants. How? Because we work with some of the most technically advanced brands and are in restaurants every single day.

Our team is looking for an individual to fill the position of Digital Field Service Technician in the Austin, TX region. The position ranges from installation for Point-of-Sale and other hardware in a restaurant or retail environment along with Wellness Visits and maintenance checks. The position is full-time. We also offer health, dental, vision, life, short and long term disability, 401K contribution, and a company vehicle.

**This position requires weekly travel with company vehicle within the local market.**

Qualifications:

• Some weeks it requires daily driving to cover all restaurants in a certain market
• Basic Windows OS and Microsoft Office knowledge Technical troubleshooting abilities
• Valid REAL ID-compliant Driver's License
• Ability to pass Criminal Background Checks
• Ability to pass pre-hire drug testing and on-going random drug testing
• Must have experience working with basic hand tools and drills

Bonus Qualifications:

• Restaurant or related customer service field experience
• Point of Sale System Exposure/Experience
• CAT-5 cabling experience
• Knowledge of configuring a network system

Physical Requirements:

• Ability to walk distances up to a half mile
• Ability to work while standing on concrete surface continuously 8-10 hours – Frequently
• Ability to work while bending, squatting and kneeling - Frequently
• Ability to work while extending your arms/hands overhead - Frequently
• Ability to sit in automobile, train or airplane for extended period of time - Frequently
• Use of small electric, cordless and hand tools - Frequently
• Climbing and work on ladders up to 12 feet – Frequently
• Lifting objects up to 100 lbs - Occasionally

Benefits:

• Company Vehicle
• Health, Dental, Vision, and Life Insurance
• PTO
• 401K
• Fully funded degree through Point University

Please do not call in regards to your application status. Due to the high volume of applicants we receive, we are unable to answer all requests. Our team will reach out once your application is reviewed.

Internal Job Title: DFS Technician