Digital Field Service Technician

HonorBuilt; Greenville (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company Vehicle

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401K

Fully funded degree program

Job summary

HonorBuilt is seeking a Digital Field Service Technician for the Greenville, SC area. This full-time position involves installing Point-of-Sale systems and hardware in restaurants and performing regular maintenance checks.

Ideal candidates will possess excellent troubleshooting abilities, basic knowledge of Windows OS and Microsoft Office, and must be able to meet physical demands of the role including lifting, standing, and driving within the local market.

Qualifications

• Valid REAL ID-compliant Driver's License required.
• Must pass Criminal Background Checks.
• Must pass pre-hire drug testing and ongoing random testing.
• Experience using basic hand tools and drills necessary.

Responsibilities

• Install Point-of-Sale and hardware in restaurants.
• Perform Wellness Visits and maintenance checks.
• Travel weekly within local market using company vehicle.
• Daily driving may be required to cover all restaurants.

Skills

Technical troubleshooting

Basic Windows OS knowledge

Microsoft Office knowledge

Basic hand tools experience

Restaurant customer service experience

Point of Sale system experience

CAT-5 cabling experience

Network configuration knowledge

Job description

HonorBuilt thrives on complex jobs and large-scale deployments. We intimately understand not only restaurant POS systems but also the innerworkings of today’s modern restaurants. How? Because we work with some of the most technically advanced brands and are in restaurants every single day.

Our team is looking for an individual to fill the position of Digital Field Service Technician in the Greenville, SC region. The position ranges from installation for Point-of-Sale and other hardware in a restaurant or retail environment along with Wellness Visits and maintenance checks. The position is full-time. We also offer health, dental, vision, life, short and long term disability, 401K contribution, and a company vehicle.

Qualifications

**This position requires weekly travel with company vehicle within the local market.**

• Some weeks it requires daily driving to cover all restaurants in a certain market
• Basic Windows OS and Microsoft Office knowledge Technical troubleshooting abilities
• Valid REAL ID-compliant Driver's License
• Ability to pass Criminal Background Checks
• Ability to pass pre-hire drug testing and on-going random drug testing
• Must have experience working with basic hand tools and drills

Bonus Qualifications

• Restaurant or related customer service field experience
• Point of Sale System Exposure/Experience
• CAT-5 cabling experience
• Knowledge of configuring a network system

Physical Requirements

• Ability to walk distances up to a half mile
• Ability to work while standing on concrete surface continuously 8-10 hours – Frequently
• Ability to work while bending, squatting and kneeling - Frequently
• Ability to work while extending your arms/hands overhead - Frequently
• Ability to sit in automobile, train or airplane for extended period of time - Frequently
• Use of small electric, cordless and hand tools - Frequently
• Climbing and work on ladders up to 12 feet – Frequently
• Lifting objects up to 100 lbs - Occasionally

Benefits

• Company Vehicle
• Health, Dental, Vision, and Life Insurance
• PTO
• 401K
• Fully funded degree through Point University