Digital Field Service Technician

HonorBuilt LLC; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401K contribution

Company vehicle

Job summary

HonorBuilt LLC in Austin, TX seeks a Digital Field Service Technician to install Point-of-Sale hardware in restaurant or retail settings, perform wellness visits, and conduct maintenance checks. This full-time role includes a company vehicle and comprehensive benefits.

Weekly local travel is required, with some weeks involving daily trips to multiple locations. Strong tool skills, Windows/Office knowledge, and a valid REAL ID license are essential.

Qualifications

• Weekly travel with company vehicle within the local market.
• Windows OS and Microsoft Office knowledge; strong troubleshooting.
• Valid REAL ID driver's license.
• Ability to pass background checks and pre-hire drug testing.
• Experience using basic hand tools and drills.

Responsibilities

• Install POS hardware in restaurant or retail environments.
• Perform wellness visits and maintenance checks.
• Travel weekly in the local market using the company vehicle.

Skills

Windows OS

Microsoft Office

Technical troubleshooting

Driver's license (REAL ID)

Background checks

Drug testing

Hand tools

POS exposure (bonus)

CAT-5 cabling

Networking knowledge

Education

Point University degree sponsorship

Tools

Network cabling tools

Job description

HonorBuilt only communicates about employment opportunities through @honorbuilt.com and @honorbuilt.breezy-mail.com. Any job-related email from another domain is not legitimate and should be reported or deleted as spam. All legitimate job postings are listed at: https://www.honorbuilt.com/careers/

HonorBuilt thrives on complex jobs and large-scale deployments. We intimately understand not only restaurant POS systems but also the innerworkings of today's modern restaurants. How? Because we work with some of the most technically advanced brands and are in restaurants every single day.

Our team is looking for an individual to fill the position of Digital Field Service Technician in the Austin, TX region. The position ranges from installation for Point-of-Sale and other hardware in a restaurant or retail environment along with Wellness Visits and maintenance checks.The position is full-time. We also offer health, dental, vision, life, short and long term disability, 401K contribution, and a company vehicle.

Qualifications:

**This position requires weekly travel with companyvehicle within the local market.**

• Some weeks it requires daily driving to cover all restaurants in a certain market
• Basic Windows OS and Microsoft Office knowledge Technical troubleshooting abilities
• ValidREAL ID-compliantDriver's License
• Ability to pass Criminal Background Checks
• Ability to pass pre-hire drug testing and on-going random drug testing
• Must have experience working with basic hand tools and drills

Bonus Qualifications:

• Restaurant or related customer service field experience
• Point of SaleSystem Exposure/Experience
• CAT-5 cabling experience
• Knowledge of configuring a network system

Physical Requirements:

• Ability to walk distances up to a half mile
• Ability to work while standing on concrete surface continuously 8-10 hours - Frequently
• Ability to work while bending, squatting and kneeling - Frequently
• Ability to work while extending your arms/hands overhead - Frequently
• Ability to sit in automobile, train or airplane for extended period of time - Frequently
• Use of small electric, cordless and hand tools - Frequently
• Climbing and work on ladders up to 12 feet - Frequently
• Lifting objects up to 100 lbs - Occasionally
• Company Vehicle
• Health, Dental, Vision, and Life Insurance
• PTO
• 401K
• Fully funded degree through Point University

Please do not call in regards to your application status. Due to the high volume of applicants we receive, we are unable to answer all requests. Our team will reach out once your application is reviewed.