Digital Experience Marketing Lead (UX & E‑Commerce)

Hawaiian Telcom; Cincinnati (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

Hawaiian Telcom is seeking a Digital Experience Marketing Manager II to lead digital initiatives across altafiber platforms. You will collaborate with IT, Product, and Marketing to enhance customer journeys on mobile and desktop, including shopping carts and self-service apps.

Responsibilities include requirements, testing, and roadmap support; you will craft wireframes, user flows, and experience specs while driving multiple projects with strong communication and analytical skills.

Qualifications

• Bachelor's degree or equivalent required.
• Marketing or Digital Marketing major preferred.
• Experience in digital marketing, UX/UI, or eCommerce.
• Ability to work cross-functionally and manage multiple projects.

Responsibilities

• Establish requirements, test, and execute digital experience projects across mobile and desktop.
• Create wireframes and user flows with IT, Product, and Marketing teams.
• Perform User Acceptance Testing (UAT) and Testing Plan Execution.
• Assist with Digital Experience Roadmap creation and strategy.

Skills

Communication

Wireframing

UX design

Customer journey mapping

Ecommerce flows

Figma

Prototyping tools

Project management

Analytical skills

Cross-functional collaboration

Education

Bachelor's Degree or equivalent

Marketing or Digital Marketing major preferred

Tools

Figma

Job description

Hawaiian Telcom is seeking a Digital Experience Marketing Manager II to lead digital initiatives across altafiber platforms. You will collaborate with IT, Product, and Marketing to enhance customer journeys on mobile and desktop, including shopping carts and self-service apps.

Responsibilities include requirements, testing, and roadmap support; you will craft wireframes, user flows, and experience specs while driving multiple projects with strong communication and analytical skills.