Digital Experience Lead: UAT, Roadmaps & Ecommerce

Altafiber; Cincinnati (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Altafiber is seeking a Digital Experience Marketing Manager II to partner with IT, Product, Contact Center Ops, Branding and Marketing to develop digital experience projects for new and existing customers across altafiber.com, Hawaiiantel.com, and self-service platforms.

This role drives requirements, UAT, and roadmap support, while collaborating on wireframes, user flows, and eCommerce experiences across websites, shopping carts, and self-service apps.

Qualifications

• 3 to 5 years in digital marketing, digital experience, eCommerce, UX/UI, or related disciplines.
• Experience with website shopping carts, online ordering flows, digital self-service platforms, or eCommerce experiences preferred.

Responsibilities

• Establish requirements, test, and execute projects based on the digital experience roadmap for mobile and desktop; includes monthly, quarterly, and off-cycle projects.
• User Acceptance Testing (UAT) with Testing Plan Creation and Execution.
• Assist with Digital Experience Roadmap Creation and strategy behind the roadmap.
• Collaborate with IT to solve in-production UX and performance issues affecting digital platforms and enhancements.
• Work with IT, Product, and Marketing to create wireframes, user flows, and experience requirements for digital enhancements across websites, shopping carts, and self-service applications.

Skills

Digital marketing

UX/UI

Wireframing

Figma

Customer journey mapping

eCommerce

Education

Bachelor's Degree or equivalent

Tools

Figma

Job description

Altafiber is seeking a Digital Experience Marketing Manager II to partner with IT, Product, Contact Center Ops, Branding and Marketing to develop digital experience projects for new and existing customers across altafiber.com, Hawaiiantel.com, and self-service platforms.

This role drives requirements, UAT, and roadmap support, while collaborating on wireframes, user flows, and eCommerce experiences across websites, shopping carts, and self-service apps.