Digital & Data Product Manager – Omnichannel Experience

Jobvite, Inc.; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

FSA options for Medical, DependentCare

Paid Time off, Sick Time, Holidays

401(k) with generous match

Life Insurance and AD&D

Long-Term Disability Insurance

Employee Discount

Job summary

FASHIONPHILE is seeking a Product Manager for Digital & Data to own major workstreams from discovery to launch. You will partner with SaaS providers, engineering, data, and business teams to translate needs into actionable requirements and measurable outcomes.

The role emphasizes designing future-state processes, data integrations, and operating models to improve customer experiences and business performance. Location-based preference applies.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 4-6 years of progressively responsible experience leading customer, digital, product, operational, technology-enabled, or enterprise improvement work.
• Experience independently framing moderately complex problems and distinguishing symptoms from likely root causes.
• Experience designing future-state processes, functional behaviors, business rules, or customer experiences.
• Experience leading smaller initiatives or major workstreams from discovery through implementation, adoption, and measurement.
• Experience translating customer and business problems into requirements, data needs, integrations, acceptance criteria, and measures.
• Experience partnering directly with SaaS providers, technical teams, and cross-functional business partners.

Responsibilities

• Independently investigate moderately complex customer and business problems combining data, customer feedback, operational insight, frontline observations, system behavior, and technical context to distinguish symptoms from likely root causes
• Designing practical future states connecting customer interactions, business rules, roles, workflows, communications, data, systems, and controls
• Personally lead smaller initiatives or major workstreams from discovery through solution selection, implementation, launch, adoption, stabilization, and learning
• Partnering directly with SaaS providers, implementation partners, Technology, Engineering, Architecture, Data, Security, and platform owners
• Translating customer and business needs into functional behavior, data requirements, integrations, dependencies, and success criteria. Contribute actively to feasibility and design decisions and recommend build, buy, configure, integrate, automate, or partner approaches. Influence without final decision authority
• Planning and support testing, launch readiness, communications, training, process adoption, and stabilization
• Defining measures with business and data partners, evaluate post-launch results, identify gaps, and recommend follow-on improvements

Skills

Problem framing

Process design

Cross-functional collaboration

Requirements gathering

Stakeholder management

SaaS partnerships

Education

Bachelor's degree or equivalent combination of education and relevant experience

4-6 years of progressively responsible experience leading customer, digital, product, operational, technology-enabled, or enterprise improvement work

Job description

FASHIONPHILE is seeking a Product Manager for Digital & Data to own major workstreams from discovery to launch. You will partner with SaaS providers, engineering, data, and business teams to translate needs into actionable requirements and measurable outcomes.

The role emphasizes designing future-state processes, data integrations, and operating models to improve customer experiences and business performance. Location-based preference applies.