Digital Customer Growth Lead — Onboarding & Adoption

Paessler AG; Austin (TX); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Flexible working hours

Permanent employment contract

Great team atmosphere

Room for new ideas

Structured onboarding

Job summary

Paessler is seeking its first Digital Customer Programs Manager to design and run customer marketing campaigns that drive onboarding, adoption, and engagement for 30,000+ PRTG users. The role blends lifecycle marketing, customer journey design, and growth experimentation; you'll need to know how to grab customer attention, move them through onboarding journeys, and spark product adoption at scale.

You'll partner with Technical Enablement, Renewals, and Product to create automated programs that

Job description

Paessler is seeking its first Digital Customer Programs Manager to design and run customer marketing campaigns that drive onboarding, adoption, and engagement for 30,000+ PRTG users. The role blends lifecycle marketing, customer journey design, and growth experimentation; you'll need to know how to grab customer attention, move them through onboarding journeys, and spark product adoption at scale.

You'll partner with Technical Enablement, Renewals, and Product to create automated programs that