Digital Customer Advocate

Stream Companies; West Chester (Chester County); On-site; USD 75,000 - 95,000; Full time

Job summary

A marketing agency in Chester County, PA, is seeking a Digital Customer Advocate to drive business for Tier 3 Automotive Dealerships. The successful candidate will implement marketing plans, coordinate sales efforts, and manage leads. Qualifications include a Bachelor's degree in a business field and at least 3 years of sales management experience, preferably in automotive. Strong interpersonal and analytical skills are essential for success in this role, and the position requires adaptability and leadership capabilities.

Qualifications

• Minimum of 3 years’ experience in a sales management capacity.
• Retail auto experience or dealership vendor/supplier experience.
• Willingness to travel upon request.

Responsibilities

• Implement individual marketing plans.
• Develop Strategic Marketing Plan with Senior Staff.
• Coordinate sales operations across departments.
• Target new customers through outreach.
• Manage a pipeline of qualified leads.
• Operate independently in sales activities.
• Prioritize multiple projects simultaneously.
• Demonstrate strong analytical thinking.
• Generate monthly fee target of $6,500.

Skills

Motivational skills

Interpersonal skills

Public speaking

Analytical skills

Proficient in Microsoft Office

Education

Bachelor’s degree in a business-related field

Tools

Microsoft Office

Job description

About Stream Companies

Stream Companies is a full-service, fully integrated advertising agency built for brands that want to move forward. Founded in 1997 and headquartered in Malvern, Pennsylvania, we partner with clients to launch, position, and manage brands through both full-service relationships and project-based work.

We operate with an entrepreneurial mindset—collaborative, curious, and always pushing what’s next. By combining strategic planning, creative development, media planning and buying, digital, interactive, television, production, and co-op management with cutting-edge technology, we deliver integrated solutions designed for today’s marketing challenges.

The Digital Customer Advocate will help to grow the Stream Companies book of business for Tier 3 Automotive Dealerships. We are providing them with Proprietary Software Solutions, Paid Search, Agency of Record and Content Marketing. We are looking for someone special that can join us and think differently to close deals. It’s your responsibility to put these products in front of as many people working at car dealerships as you can. We will give you all the tools to succeed, you set your goals and we help you achieve them

Essential Responsibilities

• Responsible for implementing individual marketing plans
• Develop or participate with the Senior Staff in the development of the Strategic Marketing Plan for the Company
• Coordinate sales operations with all other departments/divisions of the Company
• Seek out and target new customers and new sales opportunities and initiate an action plan to approach and secure new business for the Company through emails, phone calls and other outreach tactics that will be provided for you.
• Build and manage a consistent pipeline of qualified leads by effectively engaging and nurturing existing relationship-based leads.
• Operate independently in day-to-day sales activities while staying aligned with the company’s broader strategic goals.
• Effectively manage and prioritize multiple projects simultaneously
• Demonstrate strong analytical thinking and understand how data and insights impact business performance
• Generate monthly fee target of $6,500 per month

Qualifications

• Bachelor’s degree in a business-related field
• Minimum of 3 years’ experience in a sales management capacity
• Retail auto experience or dealership vendor/supplier experience
• Willingness to travel upon request

Skills & Experience

• Strong motivational, innovative, and interpersonal skills
• Comfortable making calls to get potential businesses interested in what we have to offer
• Strong motivational, innovative, and interpersonal skills
• Proven leadership ability to influence, develop, and empower employees to achieve objectives with a team approach
• Understand corporate budgeting and the analytical considerations that inform overall business strategy.
• Comfortable speaking in public settings, with experience leading presentations and communicating ideas clearly.
• Proficient in Microsoft Office (Teams, PowerPoint, Word, Excel)