Digital Content & Catalog Operations Coordinator

Urban Outfitters; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Employee discounts

PTO

Retirement savings

Job summary

Urban Outfitters is seeking an enthusiastic content coordinator to manage digital content for UrbanOutfitters.com. You will upload assets, publish weekly marketing content, and ensure quality across the ecommerce site.

Collaborate with Web Merchandising, SEO, Creative, UX Design, Copy, Planning, and IT teams to deliver on-brand merchandising content. You will troubleshoot issues, run weekly content reporting, and maintain QA across web and app content.

Qualifications

• Bachelor’s degree or higher.
• Experience working in a collaborative or professional environment.
• Excellent communication skills.
• Ability to inform and provide updates to team and cross-functional partners.
• Strong capacity for multi-tasking, organization, working independently and time management.
• Highly flexible under pressure and tight time constraints.
• Appreciation for and understanding of the Urban Outfitters customer and aesthetic.
• A passion for retail and specifically ecommerce in today’s marketplace.
• In-depth computer literacy and internet proficiency.
• Must be comfortable working with technical systems and troubleshooting web issues.
• Experience with Contentful or similar CMS.
• Competency with web-based product, content, or catalog management applications.
• Familiarity with tools like JIRA, Dynamic Yield, Salesforce, Asana, Google Suite a plus.
• Understanding of basic digital UX principles in the ecommerce space and global fashionmarket.

Responsibilities

• Upload content daily through content management systems, and execute onboarding of up to 150 assets per week within an international catalog.
• Manage content and promotion calendar and working documents that would be used for team reference.
• Attend meetings and work collaboratively with Web Merchandising, SEO, Creative, UX Design, Copy, Planning, and IT/DTC teams to ensure delivery of brand-appropriate marketing content on site.
• Identify and resolve technical issues before they go out to the customer; follow-through until resolution is vital.
• Assist with Weekly and Monthly content reporting.
• Ongoing QA and monitoring of website and app content and proper functionality.

Skills

Excellent communication

Multi-tasking

Organization

Time management

Detail oriented

Ability to inform and provide updates

Education

Bachelor’s degree or higher

Tools

Contentful

JIRA

Dynamic Yield

Salesforce

Asana

Google Suite

Job description

Urban Outfitters is seeking an enthusiastic content coordinator to manage digital content for UrbanOutfitters.com. You will upload assets, publish weekly marketing content, and ensure quality across the ecommerce site.

Collaborate with Web Merchandising, SEO, Creative, UX Design, Copy, Planning, and IT teams to deliver on-brand merchandising content. You will troubleshoot issues, run weekly content reporting, and maintain QA across web and app content.