Digital Commerce Growth Specialist

Amphenol TPC Wire & Cable

Macedonia (OH)

Hybrid

USD 65,000 - 90,000

Full time

2 days ago

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Job summary

Amphenol TPC Wire & Cable seeks an E-Commerce Sales Specialist to grow revenue across our digital channels. You will acquire and onboard digital customers, enable online purchasing, and optimize storefront presentation while coordinating with sales, product, marketing, IT, and channel partners.

You will drive adoption, monitor performance, and lead initiatives to improve product visibility, search, and cross-sell opportunities.

Qualifications

Experience in industrial, manufacturing, or distribution environments is a plus.
Strong organizational and cross-functional coordination skills.
Ability to interpret sales and customer behavior data and turn insights into action.
Comfortable working hands-on within digital platforms and learning new technologies.
Strong customer-facing, sales, communication, and training skills.
Familiarity with PunchOut or similar connected-commerce solutions preferred.
Hands-on experience with BigCommerce B2B Edition and/or HawkSearch strongly preferred.
Experience with B2B e-commerce platforms, customer portals, digital catalogs, or distributor e-commerce.
2-5 years of experience in e-commerce, digital sales, customer enablement, or a related commercial role.
Bachelor's degree in Business, Marketing, Sales, E-Commerce, or related field preferred.

Responsibilities

Identify e-commerce opportunities within existing accounts and acquire new digital customers.
Introduce customers to the platform and drive adoption.
Coordinate account validation, establish users and credentials, and resolve access issues.
Train customers on search, ordering, reordering, and available digital tools.
Guide customers through first purchase and encourage repeat utilization.
Re-engage inactive digital customers and identify barriers to adoption.
Coordinate digital account activity with the broader Sales organization.
Triage, qualify, and hand-off in-bound digital activity and leads for the Sales and Marketing groups.
Drive e-commerce revenue through customer acquisition, adoption, and repeat purchasing.
Monitor digital sales, customer activity, and purchasing behavior.
Identify opportunities to increase purchase frequency, product penetration, and digital share of customer spending.
Develop targeted activities to move appropriate customers and transactions online.
Track and communicate e-commerce performance, opportunities, and trends.