Digital Commerce & Content Lead

Jollibee; West Covina (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Jollibee is seeking a Digital E-Commerce & Content Manager to lead day-to-day management, optimization, and performance of North America's digital channels, including online ordering, catering, kiosks, and third-party delivery.

You will own digital content, menus, pricing, and merchandising across channels to drive guest acquisition and digital sales growth while maintaining a seamless omnichannel experience.

Qualifications

• Bachelor's degree in Marketing, Communications or related field or equivalent.
• At least 5 years of progressive experience in digital commerce, digital content, or digital marketing.
• Experience managing website content, online ordering or e-commerce operations, product catalogs, merchandising, and promotions.

Responsibilities

• Lead day-to-day management, optimization, and performance of digital commerce channels (online ordering, catering, kiosks, e‑commerce, third‑party delivery).
• Own digital content, menus, merchandising, and end-to-end ordering experience to drive guest acquisition and digital sales growth.
• Collaborate with Marketing, Operations, Digital Technology, and agencies to optimize channel performance and ensure brand consistency.

Skills

Digital marketing

Analytics

Content management

Project management

Cross-functional collaboration

Education

Bachelor's degree in Marketing or Communications

Tools

GA4

Power BI

SEO

Olo

Bite

Shopify

Yext

Job description

Jollibee is seeking a Digital E-Commerce & Content Manager to lead day-to-day management, optimization, and performance of North America's digital channels, including online ordering, catering, kiosks, and third-party delivery.

You will own digital content, menus, pricing, and merchandising across channels to drive guest acquisition and digital sales growth while maintaining a seamless omnichannel experience.