Growth-Focused Digital Commerce & Content Manager

Jollibee Support Center; West Covina (CA); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

Jollibee Support Center in the United States is seeking a Digital E-Commerce & Content Manager to own and optimize the North American digital channels, including online ordering, catering, kiosks, and third-party delivery. You will drive guest acquisition, conversion, and digital sales growth while ensuring a seamless omnichannel experience.

You will collaborate with Marketing, Operations, Digital Technology, agencies, and platform providers to execute initiatives, optimize performance, and

Qualifications

• Bachelor’s degree in Marketing, Communications or related field.
• At least 5 years in digital commerce, digital content, or digital marketing.
• Experience with GA4 analytics and e-commerce reporting tools.
• Familiarity with SEO, local listings, and promotions management.

Responsabilités

• Own day-to-day management and optimization of digital commerce channels and content.
• Lead content planning, merchandising, pricing, and promotions across channels.
• Manage paid search, SEO, and local listings to improve discoverability and acquisition.
• Oversee analytics reporting and vendor management to drive performance and ROI.
• Collaborate with Marketing, Operations, Digital Technology and agencies.

Connaissances

Ownership

Attention to detail

Analytical thinking

Project management

Communication

Stakeholder management

Decision making

Data-driven

Adaptable

Formation

Bachelor’s degree in Marketing or related field

Outils

MS Office

Description du poste

Jollibee Support Center in the United States is seeking a Digital E-Commerce & Content Manager to own and optimize the North American digital channels, including online ordering, catering, kiosks, and third-party delivery. You will drive guest acquisition, conversion, and digital sales growth while ensuring a seamless omnichannel experience.

You will collaborate with Marketing, Operations, Digital Technology, agencies, and platform providers to execute initiatives, optimize performance, and