Digital Banking Relationship Consultant

Us Bank; Murfreesboro (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Murfreesboro, TN seeks a Client Relationship Consultant to engage customers across channels, assess financial needs, and guide them to the right deposit and loan solutions.

You will open accounts, process requests, and promote digital banking tools while maintaining regulatory standards. Bilingual proficiency in Spanish or Arabic and English is a plus; NMLS registration may apply.

Qualifications

• Minimum three to four years of retail banking experience.
• Strong customer service and interpersonal skills.
• Ability to explain digital banking products clearly.

Responsibilities

• Build client relationships through in-person, by-appointment, and virtual channels.
• Assess banking needs and educate clients on deposit and loan products.
• Open accounts, process service requests, and submit credit applications.
• Collaborate with branch team to deliver an optimal client experience.
• Explain digital products and self-service options to clients.

Skills

Customer service

Relationship building

Communication skills

Bilingual Spanish or Arabic and Eng

Education

High school diploma or equivalent

Job description

U.S. Bank in Murfreesboro, TN seeks a Client Relationship Consultant to engage customers across channels, assess financial needs, and guide them to the right deposit and loan solutions.

You will open accounts, process requests, and promote digital banking tools while maintaining regulatory standards. Bilingual proficiency in Spanish or Arabic and English is a plus; NMLS registration may apply.