Digital Banking Relationship Advisor

U.S. Bank; Oregon (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k) Plan

Paid vacation

Holiday pay

Parental leave

Disability insurance

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across channels, build strong client relationships and educate them on digital banking options. You will assess needs, process deposits and loans, and open accounts while aligning solutions with individual goals.

The role emphasizes a digital-first mindset, proactive client outreach, and collaboration with the branch team to ensure exceptional service and operational excellence.

Qualifications

• High school diploma or equivalent.
• Typically, has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies client needs and recommends solutions using a digital-first approach.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service tools to meet financial needs.
• Collaborates with branch team and partners to serve clients accurately.

Skills

Relationship building

Communication

Bank policies

Customer service

Digital products

Needs-based selling

Team collaboration

Education

High school diploma

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across channels, build strong client relationships and educate them on digital banking options. You will assess needs, process deposits and loans, and open accounts while aligning solutions with individual goals.

The role emphasizes a digital-first mindset, proactive client outreach, and collaboration with the branch team to ensure exceptional service and operational excellence.