Digital Banking Concierge & Trust Advocate

Capital One; Carle Place (NY); Presencial; USD 52.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day 1 medical, dental, vision

Education assistance

Matching 401(k) up to 7.5%

Paid parental leave

Mental health support

Back-up child or elder care

And more!

Descripción de la vacante

Capital One is seeking a Branch Ambassador in Carle Place, NY to serve as the face and hospitality lead of our branch. You’ll handle cash transactions with precision, educate clients on mobile banking, and connect customers with the right digital tools to achieve their goals.

You’ll thrive in a fast-paced, tech-savvy environment and enjoy helping people navigate money in a digital world. The role emphasizes service quality, adaptability, and community focus.

Formación

• Hospitality mindset with customer-centric approach.
• Comfort with digital tools and teaching others how to use them.
• Eye for accuracy and adherence to procedures.

Responsabilidades

• Execute high-volume cash transactions with accuracy and compliance.
• Educate clients on mobile banking and digital tools.
• Identify client goals and match solutions to their needs.
• Greet customers and create a welcoming, community-focused experience.

Conocimientos

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Educación

High School Diploma / GED

Associate’s degree

Herramientas

G-Suite

Descripción del empleo

Capital One is seeking a Branch Ambassador in Carle Place, NY to serve as the face and hospitality lead of our branch. You’ll handle cash transactions with precision, educate clients on mobile banking, and connect customers with the right digital tools to achieve their goals.

You’ll thrive in a fast-paced, tech-savvy environment and enjoy helping people navigate money in a digital world. The role emphasizes service quality, adaptability, and community focus.