Digital Banking Client Relationship Advisor

U.S. Bank; Castle Rock (CO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer‑funded retirement

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank in Colorado is seeking a Client Relationship Consultant to engage customers across in-person, by appointment and virtual channels, delivering trusted financial guidance.

You will build strong client relationships, assess banking needs, and educate on deposit and loan products while processing core account services.

Open new consumer and business accounts, promote digital self-service tools, and work with branch teams to ensure accurate, exceptional client experiences.

Qualifications

• High school diploma or equivalent.
• 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Educate clients on available deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Promote and demonstrate digital self-service products and services.
• Collaborate with branch team members to serve clients effectively.
• Maintain knowledge of banking products and support systems.
• Provide accurate and efficient client experiences.

Skills

Relationship building

Customer engagement

Digital product knowledge

Communication skills

Banking policies knowledge

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Colorado is seeking a Client Relationship Consultant to engage customers across in-person, by appointment and virtual channels, delivering trusted financial guidance.

You will build strong client relationships, assess banking needs, and educate on deposit and loan products while processing core account services.

Open new consumer and business accounts, promote digital self-service tools, and work with branch teams to ensure accurate, exceptional client experiences.