Digital Assets SRE & Production Reliability Analyst

Citigroup Inc.; Irving (TX); On-site; USD 96,000 - 145,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, disability insurance

Wellness programs

Paid time off

Job summary

Citigroup Inc. in Irving, TX, is seeking a Digital Assets Production Support & SRE Analyst to own reliability and operational integrity of digital asset platforms, including blockchain-connected systems, wallets, and high-throughput processing infrastructure.

You will bridge engineering, operations, and business teams to resolve complex platform challenges and drive improvements in stability, observability, and automation, while supporting releases and ensuring production readiness.

Qualifications

• 5-8 years of experience in Production Support, SRE or Platform Engineering.
• Experience supporting high-availability, business-critical systems.
• Strong troubleshooting and incident management skills.
• Solid Linux and SQL knowledge.
• Scripting/automation with Java or Python.

Responsibilities

• Provide production support for Citi's Digital Asset platforms and services.
• Monitor platform health and respond to incidents impacting production environments.
• Investigate and resolve application, infrastructure, and data issues.
• Perform root cause analysis and implement permanent fixes for recurring problems.

Skills

Production Support

SRE

Platform Engineering

Troubleshooting

Linux

SQL

Python

Java

Education

Bachelor’s degree

Tools

Splunk

Grafana

ELK

Prometheus

Job description

Citigroup Inc. in Irving, TX, is seeking a Digital Assets Production Support & SRE Analyst to own reliability and operational integrity of digital asset platforms, including blockchain-connected systems, wallets, and high-throughput processing infrastructure.

You will bridge engineering, operations, and business teams to resolve complex platform challenges and drive improvements in stability, observability, and automation, while supporting releases and ensuring production readiness.