Digital Account Manager

Wondersauce; United States; On-site; USD 75,000 - 95,000; Full time

Job summary

A leading advertising agency is seeking a Digital Account Manager to oversee client relationships and manage project delivery. This role involves leading teams, communicating effectively with clients, and ensuring projects meet strategic goals. Ideal candidates will have 3-5 years in project management, a solid understanding of web technologies, and experience in a fast-paced environment. The position is full-time and based in the New York City Metropolitan Area.

Qualifications

• 3 - 5 years of program/product/project management experience at an agency.
• Experience with project management for web/mobile sites and media.
• Client-facing experience as a liaison between clients and teams.

Responsibilities

• Own key accounts and grow relationships through strategic partnership.
• Lead multi-disciplinary teams on creative projects.
• Manage budgets, schedules, and operational needs.

Skills

Program management

Project management

Client communication

Strategic thinking

Agile methodologies

Tools

Jira

Job description

Join to apply for the Digital Account Manager role at Wondersauce.

Wondersauce is seeking a Digital Account Manager to join our team! We are looking for smart, organized, and motivated professionals to help manage our growing project and client portfolios. If you are a seasoned producer and project manager with a client services background and are confident handling multiple work streams in the digital production space, then we want to hear from you! Please note that the official title of this role is "Producer", but for the sake of recruiting, we had adjusted the title.

Responsibilities

• Relationship Management: Own key accounts and relationships. The AM is responsible for managing and growing relationships through strategic partnership while keeping overall projects moving forward to delivery and identifying areas for growth within the account.
• Communication: The AM is a proactive, efficient communicator capable of navigating tough conversations (client and internal) when necessary.
• Strategy: Approach every project with a clear purpose/challenge and ensure all executions meet business and user goals or needs. The AM acts as a consultant to our clients.
• Production: Lead small-to-medium, multi-disciplinary teams toward the common goal of executing on-brief creative projects. An AM is able to manage many moving parts and complex workflows, prioritize tasks, and ensure the team meets deadlines. Work with creative and development teams.
• Management: Keep a team organized and moving forward from point A to point B. Responsible for budgets, timelines, and partnering on SOW creation.

Requirements

• 3 - 5 Years' of program/product/project management experience at an agency.
• Experience with start to finish project management and production for medium to large products for Web / Mobile Sites, and Paid / Organic Media.
• Experience in a client-facing position, responsible for direct contact with clients and serving as the liaison between them and internal agency teams.
• Demonstrate a well-rounded background in current web and digital media technologies.
• Manage and coordinate all aspects of the project, including budget, schedule, operational needs, procedures, client standards.
• Experience defining projects, collecting requirements, writing detailed specifications, coordinating efforts to scope, and scheduling/deploying projects.
• Experience analyzing cost/benefit of feature selection.
• Ability to coordinate large, multi-functional projects on time, anticipate blockers, provide escalation management, and balance business needs versus technical constraints.
• Ability to thrive and succeed in a fast-paced environment by showing confidence in navigating ambiguity and competing priorities.
• Ability to develop and drive high-level strategic initiatives, but not afraid to do what it takes to get the job done.
• Serve as the central point of contact for all project partners and share feedback with project team to ensure alignment with project goals and performance standards.
• Ability to conduct in-depth quality assurance on both creative materials and technology functionality.
• Experience overseeing multiple projects and maintaining a high level of attention to detail to ensure compliance with project requirements.
• Experience with Jira is a plus.
• Experience with Agile is a plus.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management, Product Management, and Customer Service
• Industries: Advertising Services

Referrals increase your chances of interviewing at Wondersauce by 2x.

Get notified about new Digital Account Manager jobs in New York City Metropolitan Area.