Account/Project Manager

thelab; New York (NY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Insurance (Anthem BCBS)

Dental

Vision

Unlimited PTO

Snacks

Job summary

Thelab is hiring a Digital Project Manager to bridge our internal creative team and clients, serving as the lead contact for briefs, feedback and scheduling. You will oversee a team delivering digital campaigns across paid, organic social, video and animation.

You will own projects from brief to wrap, create and maintain schedules, manage client communications, and ensure the team has what it needs. The ideal candidate blends strategic messaging with creative execution and can work across

Qualifications

• 4+ years of experience as a Project Manager, Account Manager or Producer in an agency or in-house setting.
• Strong leadership and conflict management skills.
• Proven ability to own projects from start to finish and deliver on deadlines.

Responsibilities

• Create and maintain schedules for short-to-intermediate length projects.
• Own status reports, scheduling and videoconference leadership, client coordination and follow-ups.
• Coordinate campaigns across multiple platforms including print, social, display, CRM, video and digital.
• Collaborate with creatives and act as liaison between client and production teams.

Skills

Project management

Client liaison

Scheduling

Leadership

Problem solving

Job description

We’re an agency of makers with deep expertise in solving creative, production and technology challenges. Our focus is on making better work to help brands work better, and our production roots ensure that every great idea gets delivered right. From branding & design, photoshoots and video production, ecommerce builds or anything in between, thelab mixes inspiration and hard work to produce results that mean business. Oh, and we host a mean barbecue too.

The Role:

We are hiring a Digital Project Manager to join our team. This role sits between our internal creative team and our clients, and is the lead point of contact for all briefing, feedback and scheduling. You will oversee a team responsible for creative development and execution of digital campaigns across a variety of media (paid, organic social, video & animation).

You will be responsible for ownership of your projects from brief to wrap, creating and maintaining schedules, managing all client communication and alignment, critical problem solving and ensuring that your team has what it needs to be successful every step of the way.

The ideal candidate has experience managing both strategic messaging development and creative execution. A comfort working across multiple disciplines is important, as projects can entail defining audience goals, design, animation, photo/video and animation components.

You Will Be:

• Experienced in a hybrid account/project management/production role in an agency or in-house setting
• Able to create and maintain schedules for short-to-intermediate length projects
• Responsible for owning status reports, scheduling and leading videoconferences, client coordination and follow-ups, as some of your daily, routine tasks.
• Well versed in executing campaigns across multiple platforms including print, social, display, CRM, video and digital.
• Comfortable working with creatives with a knowledge of the creative process
• Client partner/steward for the business relationship and a point of escalation for client issues.
• Being a highly effective liaison between client and creative production team is a must, as well as being able to interpret and communicate strategic and tactical feedback
• Collaborative, self-managing, and able to partner well with others
• Proficient and comfortable using technology aids to support planning, routing and collaboration

You Are:

• Equipped with 4+ years of experience as a Project Manager, Account Manager or Producer preferably in an agency setting
• A natural leader with excellent motivation and conflict management skills
• Able to own assigned projects from start to finish, ensuring successful delivery against deadlinesAdept and passionate about rolling with the punches of a project, and being proactive and available
• Strong project management and organizational skills, attention to detail, accuracy and follow-up
• Able to learn quickly and comfortable asking questions
• Able to work well in a team setting. Ability to mentor is a strong plus
• Familiar with production processes in video, print and digital workstreams and able to incorporate implications to schedule building and maintenance
• Experience with creative testing is a plus

Details:

• Currently a Hybrid work environment, with Tues-Thurs in our office in the Madison Square Park Area.
• Salary is 90,000-100,000
• Benefits include Insurance (Anthem BCBS), Dental, Vision, Unlimited PTO and pretty awesome snacks